CHAPcast by Community Health Accreditation Partner
CHAPcast: Your Trusted Partner on the Go
For over 60 years, CHAP has been leading the way in home and community-based care, and now CHAPcast is leveling up! With a dynamic new format, co-hosts Jennifer Kennedy and Kim Skehan bring their expertise, passion, and a touch of personality to every episode.
Get ready for deeper dives into the issues that matter—breaking down policy updates, exploring cutting-edge trends, and sharing practical tools to help you thrive. Fresh perspectives and actionable insights you can use right away.
Whether on a commute, in the office, or just catching a moment to yourself, CHAPcast is here to keep you informed, inspired, and ahead of the curve.
The views expressed do not imply an endorsement by CHAP or any entity they represent. Opinions expressed by CHAP employees are their own and may not necessarily reflect the organization's views.
Episodes
53 episodes
DMEPOS's Top Deficiencies of 2025
We break down the top 10 DME survey deficiencies for 2025 and why annual CMS oversight raises the bar for safety, compliance, and documentation. Practical steps show how to turn policies into proof, strengthen QuAPI, and align multi‑site operat...
Hospice's Top 10 Deficiencies of 2025
We break down the top 10 hospice deficiencies for 2025, why citations shifted toward aide compliance and volunteers, and how to align care plans with assessments to satisfy CMS and improve patient care. We also share new CHAP tools and practica...
Home Health’s Top 10 Deficiencies of 2025
We share the most-cited CHAP home health deficiencies and turn them into practical fixes you can implement now. From individualized care plans to med reconciliation, aide supervision, infection control, and transition timelines, we outline simp...
2026 DME Final Rule Explained
We unpack the 2026 CMS DME final rule with an eye on what changes first, what it costs, and how suppliers can adapt without disrupting patient care. Annual surveys, stricter accreditation oversight, and targeted incentives reshape strategy, bud...
2026 Home Health Final Rule Explained
We break down the 2026 home health final rule, from the 1.3 percent cut and sequestration impact to face-to-face, OASIS, HHCAHPS, and value-based purchasing changes. We share concrete steps to shore up documentation, data, and budgets before Ja...
From Polypharmacy To Clarity: Building A Culture Of Ongoing Med Rec
A single, accurate medication list can prevent harm, yet it’s often the messiest part of home visits. We unpack how to turn a kitchen-table pile of bottles into a clear, living record that protects patients, reduces polypharmacy, and keeps agen...
The Hospice Final Rule 2026 - What Hospice Providers Need to Know
The FY2026 Hospice Final Rule brings positive changes with a 2.6% payment increase and significant regulatory clarifications that reduce administrative burden for providers nationwide. Jennifer Kennedy and Kim Skehan discuss critical updates af...
2026 DME Proposed Rule: What Providers Need to Know
CMS has proposed significant DME regulation changes in the 2026 Home Health Payment Update Rule that focus on combating fraud, improving supplier compliance, and enhancing efficiency through increased oversight and expanded requirements. The pr...
2026 Home Health Proposed Rule + Payment Changes
A massive regulatory overhaul looms on the horizon for home health agencies. The proposed Calendar Year 2026 Home Health Payment Update rule spans nearly 600 pages, packed with changes that extend far beyond payment adjustments.Prop...
Case Management: The Backbone of Home Health and Hospice
Case management represents the invisible thread that weaves together all aspects of patient care in home health and hospice settings—yet many clinicians receive minimal training in this critical skill. The conversation between Jenn...
Decoding the 2026 Proposed Hospice Rule
The fiscal year 2026 proposed hospice rule brings cautious optimism to providers with a projected 2.4% payment increase, though experienced hospices know to factor in the ongoing 2% sequestration when calculating their bottom line. For those wh...
Top 10 Home Health Deficiencies for 2024
The episode examines the top 10 home health survey deficiencies of 2024, underscoring the importance of compliance and effective care planning. Jennifer and Kim provide actionable strategies for home health agencies to enhance their survey read...
Top 10 Hospice Deficiencies for 2024
Understanding the top 10 hospice deficiencies for 2024 is crucial for providers committed to compliance and quality care. This episode explores key themes like survey readiness, comprehensive assessments, case management roles, and the importan...
New Season, New Voices!
For over 60 years, CHAP has been leading the way in home and community-based care, and now CHAPcast is leveling up! With a dynamic new format, co-hosts Jennifer Kennedy<...
Managed Care Contracting and Value-Based Models with Joe Russell
Joe Russell, Vice President of Network Management and Contracting at Strategic Healthcare shares his invaluable perspective on how community-based providers can thrive despite the dominance of managed care plans and the ever-present issues of f...
Communicate and Deliver Value your Health Systems Need
Unlock the strategies that can transform your approach to healthcare communication! Join Jennifer Kennedy, CHAP's lead for compliance and quality, and Pat Driscoll, a professor in healthcare administration and chair of CHAP's board, as they rev...
Transforming Hospice Care: The Evolving Role of Medical Directors
How have federal regulatory changes reshaped the role of hospice medical directors from mere formalities to key players in patient care and organizational leadership? Join Jennifer Kennedy and our esteemed guest, Dr. Daniel Maison, as we unpack...
Hospice: Top 10 Deficiencies for 2023
Join us as we dissect the top 10 hospice deficiencies for 2023 with Keri Culhane, CHAP's Clinical Nurse Educator. Expect to learn about the intricacies of individualized care plans, the critical nature of accurate medication profiles, and the e...
Home Health: Top 10 Deficiencies for 2023
Join us for an insightful episode as we dissect the top 10 home health deficiencies for 2023 with CHAP's esteemed Clinical Nurse Educator, Keri Culhane. With decades of expertise in post-acute healthcare, Keri sheds light on persistent issues a...
Discharge for Non-Compliance? The Shift to Patient Adherence
Ever wondered why patients miss their medication schedules despite clear instructions? Our enlightening conversation with Dr. Kate Jones reveals the critical shift from simply labeling patients as "non-compliant" to understanding the complexiti...
Health Equity: Insights on the CMS Framework and Leadership in Healthcare
As a nurse, witnessing the pervasive disparities in healthcare access was a profound wake-up call. Our conversation with Marisette Hassan takes us on a journey through the challenges and aspirations of achieving health equity, a mission that ha...
The FY 2025 Hospice Wage Index Rule: Insights From NAHC and NHPCO
Take a first look at the Fiscal Year 2025 Hospice Wage Index Rule with the unparalleled insights of industry authorities Katie Wehri (NAHC) and
The Art of Coaching: A New Perspective on Leadership
Ever wondered how some managers consistently lead their teams to achieve unprecedented success? Keith Rosen, CEO of Profit Builders, joins us to share the secret: mastering the language of coaching. You'll ...
Decoding Mergers and Acquisitions with The Braff Group's Kristopher Novak
Crack the code of Mergers and Acquisitions in the healthcare-at-home industry with our guest, Kristopher Novak, Managing Director at The Braff Group. In this dynamic episode, we dive into the...
From Outreach to Impact: WellStar Health System's Quality Outside the Scores
Get ready to be enlightened with our insightful conversation with Natalie McNeal, the driving force behind Hospice at WellStar Health System. Natalie is here to share how medium-sized home-based care prov...