Starting palliative care in rural New Mexico has its challenges. Education, billing, adding clinicians from other care settings, and referral source alignment, to name a few. Jacob Martinez from Mountain Home Health and Hospice talks about their steps to build a thriving program that has improved their quality and gives patients the care they need.
Start Now! Easy access to performance-improving education in community-based care was previously challenging, inconsistent, and expensive. All while the expectation of clinical excellence and quality continues to rise. Just as we use standards to empower agencies to deliver patient-centered care, our educational workshops use a consistent framework to educate, train, and certify people.
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